[Resolved] DishTV — very poor customer service | |||
My name is suvro chakraborty and i am an existing customer of dish tv my vc no is [protected] and register mobile no is [protected]. Today i have called 9.30 am at your customer care for change my pack after conversation she told me your pack will be change after 15min and she told my what is my new pack switch off date etc.. After 1 hour i shown that no change effect then i have called 2nd time at your customer care the boy told me that no changes have done previously that guy also do not know what is the charges of hd add on pack, he misguided me to take another pack. For this pathetic customer service i have wasted my mobile bill rs 50, by this you can guess how much time i spent to talk with him but not any change effect. Was this information helpful? | |||
Oct 21, 2017 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Sep 15, 2017 DishTV Customer Care's response Dear suvroankush Hope you are doing good. We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out. Regards, Online Team DishTV Verified Support Sep 18, 2017 DishTV Customer Care's response Dear suvroankush Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support Sep 19, 2017 DishTV Customer Care's response Dear suvroankush, Hope you are doing good. As per our conversation with you on [protected], we have deactivated Game on HD add on and activated Mishti Bangla HD at Rs 25 per month Rs 21 18 GST and Discovery Science add-on at Rs 10 per month Rs 8 18 GST. Regards, Online Team DishTV | |||
 1 Comment | |||
Comments
My register mobile no is [protected]
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
72%
Complaints
5401
Pending
0
Resolved
3732
View all 5401 DishTV reviews & complaints
+91 12 0255 0000 [All Lines]
+91 11 6001 3474 [Northern India]
+91 44 6001 3474 [Southern India]
FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
View all DishTV contact information