[Resolved] DishTV — very very poor quality set up box and very short duration warranty i. e.3 months | |||
Hi, Please refer to my registered mobile number [protected], name biswajit routray. Today your service engineer visited to my home and replaced another set up box after checking old one. I have paid rs. 450.00 (By phonepe) to your service engineer mr. Jitender kumar biswal, mobile no. [protected] without any bill as he intimated and it is also confirmed by your customer care executive with number [protected]. As discussed we will get one sms with my registered mobile number confirming the receipt of rs. 450/- but the same sms has not received yet. I would like to remind you that the set up box was changed in july 2018 and we have paid the charges during that time. I am very unhappy with your set up box warranty duration of 3 months only that you are providing. It means i suspect it may be your business policy to grab money from your customers providing very poor quality set up box. I have been attached with dish tv more than ten years and now a days your service quality mainly set up box quality is very very poor for which we may not continue further with dish tv. Best regards, Biswajit routray 18c, aryabrata, jaganathnagar road-12, Ggp colony, bhubaneswar-751025, odisha, india Mobile: +[protected] Was this information helpful? | |||
Mar 24, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Feb 20, 2019 DishTV Customer Care's response Dear Biswajit, We would like to inform you that as per our records, your payment of Rs 450 to our Engineer regarding recent technician visit has already been updated on your VC and will reflect on your next month's statement. Regards, Online Team DishTV | |||
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