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[Resolved]  DishTV — videocon d2h stream box ordered 10 days ago but not delivered and no update from customer care

My customer id is[protected] and mobile number is *73. I ordered d2h stream set top box last week but nobody contacted me so far and i didn't receive any sms regarding this. Such a worst service. I don't need it anymore. Refund the amount.

I asked to change my address and i received mail stating it's done but that's also not updated in my account. Experiencing worst service with d2h on recent days.
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Complaint marked as Resolved Oct 27, 2020
Set top box provided after a long follow-up

Complaint Status


[Jul 22, 2020] DishTV customer support has been notified about the posted complaint.
Verified Support
DishTV Customer Care's response Jul 23, 2020 Dear Vikram,

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Complaint comments  1 Comment     Updated: ShareTweet

Comments

Dear Vikram,

Thanks for writing to us. We are not able to fetch your details. Kindly share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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