[Resolved]  DishTV — want to change my multi tv connection

Address:Panchkula, Haryana, 134116
Website:www.dishtv.in

I have purchased 4 dishtv connections on 9th jan 2017,
Vc no [protected] (Parent)
Vc no [protected] (Child)
Vc no [protected] (Child)
Vc no [protected] (Parent)

At the time of purchasing i made it clear that i want two parent connections with with 1 child connection to each parent connection,
But the installation guy linked 2 child connection to one parent.
Since then i have been trying to make this right by calling customer care again and again. But no one listened to my complain properly and said we cant do anything,
I dont understand where is my fault in this, as i have cleared it from the beginning about my requirements,
Why should i suffer from the mistake done by their staff (Installation guy)

No one is interested to resolve my complaint and customer care service is not at all helpful,
Why should i pay for all the connections,

I demand to link my child connection vc no [protected] to
Parent connection vc no [protected]

Or just give my money back for all the connections.

I am fed up of calling again and again for the same issue and getting a single solution from dish tv customer service.

Better resolve my issue asap else i will post my complain on social media and will make sure it goes viral,

Its your last chance to restore faith from this cutomer.

Your highly dissatisfied customer
Deepanshu khanna
[protected]
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Sep 10, 2017
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2017
DishTV Customer Care's response
Dear deepanshu7972

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Aug 10, 2017
DishTV Customer Care's response
Dear deepanshu7972

We tried to reach you on [protected] but there was no response from your end. Please write to us with an alternate mobile number and and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
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