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[Resolved]  DishTV — worst service and customer ignorance

It has been 15 and more days, and i have requested them to look into service 5 times. But every time i am given the same reply and excuses. They don't give me any specific time of resolving the issue. Rather they just say that it will be resolved shortly. But right after customer calls, no response till i call again. On top of that, they even asked me to recharge, which i did. But that recharge was for this worst ever service.
Complaint marked as Resolved Jul 19, 2019

Complaint Status


[Jun 02, 2019] DishTV customer support has been notified about the posted complaint.
Verified Support
DishTV Customer Care's response Jun 03, 2019
Dear Zainul,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
DishTV Customer Care's response Jun 11, 2019
Dear Zainul,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments  1 Comment     Updated: ShareTweet

Comments

My dish TV has technical issue and it is not working from past 10 days, I have raised a complaint#[protected], no one is taking the owner ship and the customer care executives are very rude and providing any information.
DishTV Customer Care's response, Jun 4, 2019
Verified Support

Dear Suresh,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Jun 12, 2019
Verified Support

Dear Suresh,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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    Customer satisfaction rating
    74%
    Complaints
    4435
    Pending
    0
    Resolved
    3149
    DishTV Phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    DishTV Address
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301