DishTV — worst service and refund denied | |||
Hello sir/madam This is madhu and we have dth connection from Dish tv. From 13th january 2020 dish tv stopped services and when raised an issue with them, they have said their alignment with satellite is changed and executive will come and align as per the new alignment. Till date no executive has turned out and we are continuously calling the customer service and daily they are making excuses and finally told that they don’t have executives in our area to solve the issue. The same problem had been with us many times. Hence we wanted to switch to another service provider as this service provider is not giving satisfied service. The problem is dish tv is denying to refund our balance existing in the account. They are not providing the service and denying to refund my money. Kindly help me in resolving this. Regards Madhu Was this information helpful? | |||
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DishTV customer support has been notified about the posted complaint. Verified Support Jan 20, 2020 DishTV Customer Care's response Dear Madhu, Hope you are doing good. We regret the inconvenience caused to you. Please write to us about your concern with your VC number and registered mobile number and we will put all our efforts in trying to help you out. Regards, Online Team DishTV | |||
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+91 12 0255 0000 [All Lines]
+91 11 6001 3474 [Northern India]
+91 44 6001 3474 [Southern India]
FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
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This is ashraf vali we have dth connection from Dish tv.my no-[protected]
my dish tv properly not working . i requested customer care on [protected].on 13th january 2020 they given me compliant no-5475 till dated no one react my problem. i called so many time to customer care and tell and recorded call for legal proceeding.
Hope you are doing good.
Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.
Regards,
Online Team
DishTV
As per our telephonic conversation on 9032304079, you confirmed that your service-related issue is already resolved. Moreover, waiver processed for 9 days due to service delay and Switch off date extended till 15 Feb 2020. Feel free to contact us if you need any assistance in the future.
Regards,
Online Team
DishTV