[Resolved] DishTV — wrong active service | |||
I m having dish tv connection no. [protected]. Today i checked my account and found that the channel movies active is active for which rs.70 is being charged since june. I complained of this to the customer service and was told that this has been activated through call request. Then my call was transferred to the senior supervisor and i was told that this has been activated through website. However, none of the two have been done by my side. I asked to refund my money ; money has been refunded but only for one month and the agent denied to refund the rest. Kindly refund the rest of the amount as soon as possible. Thanks & regards - Prashant jain Was this information helpful? | |||
Dec 31, 2019 Complaint marked as Resolved The company hasn't taken any action yet to resolve my complaint; moreover, I have neither received any email nor any call from them. It was a call from my side to the company customer service department. If needed, I can provide you with the call recording of the same which I have in my phone. DishTV customer support has been notified about the posted complaint. Verified Support Dec 31, 2019 DishTV Customer Care's response Dear Prashant, Hope you are doing good. We regret the inconvenience caused to you. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV | |||
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I mistakenly added some useless addon packs
But now i can't remove them.
I wanted to add only titanium hd pack but mistakenly some more addon pack got added. Now when i try to remove that. It shows that your request is submitted but nothing happens. All useless addon packs are still there, which i don't want.Please help me
Hope you are doing good.
We regret the inconvenience caused to you. Please write to us about your concern with your registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV