[Resolved]  DishTV — Wrong balance dedicated

Address:Bhavnagar, Gujarat, 364150

Hello sir my VC no.[protected]
There is called from dishtv care that music active is free for 1 month because you r lucky customer so I say yes and dishtv active this service than I Shaw my account there is 45₹ from my account than I call customer care they say this will not refund after lot's time call every time they disconnect my call plz help
And there is customer care service is very poor because every time when I call customer care they say your wait time is 278 second after some second they say your Wait time is 367 second and every time they take 10 or 15 minutes and when reparative response 2 or 3 second and automatically call disconnect and again 10 or 15 minutes take to connecting this type of problems facing every time when call is connect.
Why they say dishtv is best they have no good customer care .
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May 30, 2017
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2017
DishTV Customer Care's response
Dear gaurang777

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your correct 11 digits VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Apr 28, 2017
DishTV Customer Care's response
Dear gaurang777

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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