[Resolved] DishTV — wrong commitment by time of dish | |||||
Hi, This is Gautam Rajasekaran. I am associated with dish Tv for last 4-5yrs . My registered mobile number is 814*****35. I did a recharge on 21/11/2017 for rs.775 were I received confirmation in mail regarding my switch off date as 21/02/2018 but without any intimation they changed my switch date to 22/01/2018 . Apart from that my monthly rental is Rs.230 + Rs.50(A la carte). But now their executive is telling me that my monthly rental is Rs.400 + without any intimation dish Tv is playing with customers money. I got a call from[protected] &[protected] on 21st Nov & 25th Nov regarding the free upgradation of set up box for existing customers & asked me to pay only installation charges of Rs.1299 or odd to technician once work done & offered me 1yr free selected HD channels. But only few HD channels were given to me instead of all. And now they connecting this HD as upgradation as I requested them for the upgradation. I asked them to send a mail confirmation for free HD installation but till now there is no mail . Request everyone not to subscribe for Dish Tv & try switch to some other network. Regards, Gautam Rajasekaran. Was this information helpful? | |||||
Mar 9, 2018 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Jan 22, 2018 DishTV Customer Care's response Dear Gautam Rajasekaran, Hope you are doing good. We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV | |||||
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