[Resolved]  DishTV — wrong set top box

Address:700122

I have booked online setup box (D-7000 hd) on dated 31-oct-2018 with your booking reference number 637751 amount 1950 with recording facility. But i have been supplied setup box d-5004 hd without recording facility which i do not need.
I therefore request you to replace the setup box as soon as possible. As it was wrongly delivered.
When i booked online it is showing the recording facility (D-7000 hd) which i need but the set up box which i received doesn't have recording facility. And the setup box supplied to me it's model no d_5004hd. Please replace with d-7000 hd setup box same i booked online.
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Dec 13, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2018
DishTV Customer Care's response
Dear Anupam,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your contact number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
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