DJB — Refund of rs 7,750. More than 5 months past. NO RESOLUTION refund and a communication on email STILL AWAITED.

Address:

RAJENDRA NAGAR, NEW DELHI

FOLLOWING DJB STATUS REPORT SHOWS GRIEVANCE "COMPLETED." NOT EVEN A SINGLE GRIEVANCE RESOLVED DESPITE PERSISTENT FOLLOW UP THROUGH THSI SECTION AND IN PERSON. NO REFUND (Rs.7.750/-) HAS BEEN RECEIVED, NO COMMUNICATION THROUGH EMAIL RECEIVED DESPITER NUMEROUS REMINDERS. HAD TO PAY THE ARBITRARY BILLS Rs.7, 750 UNDER COERCION FOR NO WATER USE BUT HYPOTHETICL BILLS RAISED SHOWING METER 'STOP' WHICH THEY HAVE DETERMINED WAS WRONG AND IT IS FUNCTIONING PROPERLY BUT NO USAGE SINCE AWAY.
SL No. Grievance Id Grievance Type Current Status Grievance Start Date Grievance End Date
1 [protected] Wrong imposition of billing category Complete [protected].10.58 [protected].18.30
2 [protected] Incorrect Meter Reading Complete [protected].41.30 [protected].37.48
3 [protected] Other Metering Defect Lodged [protected].05.08 NA
4 [protected] Wrong imposition of billing category Complete [protected].14.26 [protected].20.20
5 [protected] Wrong Bill(Calculation Error/Wrong Meter Reading Complete [protected].06.18 [protected].52.36
6 [protected] Additional Charge/Surcharge Dispute Complete [protected].03.41 [protected].04.51