[Resolved]  Dlf — Not getting possession of apartment even after 2 year delay and not getting any clear timeline for it - after paying whatever has been demanded so far

Address:Chennai, Tamil Nadu

I had purchased a unit (C27184) in DLF Garden City, Chennai. From their original promise, they have already delayed 2-1/2 years. I have been repeatedly following up with the dlf office with emails and phone calls, almost everyday now. They are so unprofessional. First they simply say someone will call me back. But nobody does and I have to keep calling. When I get to speak to someone, they don't give any clear reply about when I can get possession. If they give some timeline, they quickly forget about it and then I have to keep calling and emailing again. But - the salespeople are quick to promise nice dates to new customers. After we have paid the cheque and they have the money then they promptly forget about the customer. The project execution seems very poor and attention to customers seems even worse.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DLF
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    256
    Pending
    0
    Resolved
    74
    DLF Phone
    +91 124 433 4200
    +91 11 4210 2030
    DLF Address
    DLF Centre, Sansad Marg, New Delhi, Delhi, India
    View all DLF contact information