Dna Infotel — No service after connection.

Address:Thane, Maharashtra

I subscribed to Rs. 6019 6 month Moonwalker 1024kbps/2048kbps day/night plan in Virar East from DNA Infotel on 6th June 2015. After 3 days the connection was activated by the engineer. It only worked for the next 24 hours.Since that day I have called DNA Infotel on their toll free [protected] at least 2-3 times every day. I hv sent them numerous whatsapp msgs. I hv visited their virar west office twice physically. And Im still without internet. This whole experience has been very frustrating and i have no idea what to do. every time i call or msg or visit them, they say they will send an engineer. yest when i went there thereceptionist said that their engineers called us twice and our nos were unreachable.that is a joke. there's full mobile reception for both the nos we have provided at r residence. Please help if you can.
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Jun 17, 2015
Updated by Ajay Khedekar (Ajonverge)
There is still no satisfactory resolution for this issue and its driving me crazy. Its like this company doesnt give a darn about its customers. Incompetent, Unprofessional, Pathetic, Lazy service. I proactively asked them for their engineers phone no. so I can cordinate with them and get them have the issue resolved. But they say they are not authorized to give that out. Moreover sounds like not authorized to help their own customers.
Jun 17, 2015
Updated by Ajay Khedekar (Ajonverge)
My UserName is : namrata_nk.
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    Virar
    Maharashtra
    India
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