DNA INSURANCE — Motor trade insurance

Address:ng166ap

Took out a policy on 3rd feb 2017. paid £200 deposit. 4th feb 2017 DNA rings me stating they cant insure my son as he has an SIA card . i say ill not bother with insurance and go else where. they say it will cost £140 cancelation admin fee. the insurance wasnt even due to start until the 20th of feb 16 days later. . i ring the bank who say cos i authorised the payment it cant be stopped and its pending. . i write to DNA and couple of days later the pending is withdrawn and the money is not taken. the 16th of feb the full £200 is taken out of my account by DNA with as far as i can see no authorisation as the original pending notification was withdrawn. i had contacted the insurance ombudsman who then wrote to me but seeing as the payment was not taken and the pending was lifted i didnt take it any further as money had not been withdrawn .
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    Nottingham
    United Kingdom
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