[Resolved] Dna Newspaper — Subscription amount of rs 549 for one year paid by me on[protected]

Atul Malviya

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 400601

It was advertised by DNA Newspaper that one can subscribe to newspaper for a period of one year by paying Rs 549. The payment was supposed to be paid either through cheque or net banking. Therefore, I paid Rs 549 as subscription for one year. The money was paid through net banking on 21.02.2016. The coupons for subscription are to be received within 15 days. Thereafter the delivery of newspaper would have stayed Despite number of mails sent by me to DNA the coupons are yet to be supplied by you leave apart starting delivery of news paper. Please look into the matter of refund my money.
Atul Malviya

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Mar 30, 2016

Complaint marked as Resolved

Thanks very much. The company representative visited my house along with subscription coupons for one year.

DNA Newspaper customer support has been notified about the posted complaint.

Verified Support

May 31, 2016

DNA Newspaper Customer Care's response Dear Reader,

Thank you for showing your interest in DNA.
We would like to inform you that your transaction for subscription is successful. We have processed your subscription and send your coupon booklet personal with our executive. Please confirm of receiving the booklet and let us know if you have not received it.

Please contact our Customer Service Team at [protected] (toll free) from 10 AM to 6 PM (Monday – Friday) or e-mail us at [protected]@dnaindia.net

Thanks & Regards,
Team DNA