Domino's Pizza — Did not get the refund of full amount of failed order

hemant.taylor

from Delhi, Delhi

Address:	Jaipur, Rajasthan, 302020
Website:	www.dominos.co.in

Hi,

I ordered pizza on 18th February, but that order could not complete and failed. However, my pay TM account was debited twice for Rs. 407 and Rs, 407 for two failed order. (Order 1. February 18, 16:52, Jubilant Order #98f773000a3ba2ba3b52b...Wallet Txn ID: [protected] of Rs. 407 and Ordr No. 2 Jubliant Order # 75725cf7cfcc039de67b...Feb 18, 16 :52, Wallet Txn Id [protected] of Rs. 407) . The amount of rs. 407 has already been restored of Order no.2. However, the amount of Order no.1 is still due. I was assured that I will get my refund back. Today on 22th February I got my refund back but amount is only 407 Rs. Kindly resolve the issue.

Kindly resolve the issue and give rest of my money back.

Regards
Hemant taylor
[protected]

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Domino's Pizza customer support has been notified about the posted complaint.

Feb 25, 2017

Updated by hemant.taylor This is to state that, yesterday i got call from the Domino's asking my debit card information so as to refund the amount of rs. 407/- in my account directly. It was told that the amount would be refunded within 20 min. i got my verification done. But still my amount is blocked by you. I m writing this last and directing you to refund the amount within 2 days failing which i will take appropriate legal action against the company. Please Note.

HEMANT TAYLOR (R/1365/2012)
ADVOCATE,
Chamber No. 24, "B" Block, Lawyers Chamber,
RHC Building, Bhagwan Das Lane, Jaipur
Mob. No. [protected].