[Resolved]  Domino's Pizza — Dominos no refund after prepaid online order failed

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304
Website:dominos.co.in

Hi,
Date order: april 07, 2016.
Transaction number: cd[protected]
Dominos center: sector 48, noida
I ordered online and paid rs 475/- online. After successfull payment, i got an email saying-
"oops! We were unable to place your order to the kitchen due to some technical reason.".
I am waiting till date for refund...

What the hell is this..
Even talked to manager at sector 48 dominos branch, he keeps on repeating that wait for 7 days...
Was this information helpful?
No (0)
Yes (0)
Mar 7, 2017
Complaint marked as Resolved 
Manager refunded money in cash at my home after this complaint
Domino's Pizza customer support has been notified about the posted complaint.
Complaint comments 

Comments

And No refund till today.
I Called centre of sector 48 Noida today, Mr Sanjay Bhadoria pics up the call and tells me that,

"Order was not failed !!! we processed it... "

What crap and unprofessional behavior from Dominos... You are here to eat up my money ??????
Ordered for a pizza online. Pizza was not delivered even after one hour. No one contacted to inform about the delay. Got a message that the delivery was made. In fact the food never came. Service and commitment level of employee is sub standard. Moreover they are trying to defraud customers by sending wrong delivery message.
No dinner for family and guest. Dominos should be ashamed of itself.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Domino's Pizza
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    6563
    Pending
    0
    Resolved
    724
    Domino's Pizza Address
    No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
    View all Domino's Pizza contact information