Domino's Pizza — late and unsatisfactory delivery of pizza

Address:Jaipur, Rajasthan, 302007
Website:www.dominos.co.in

I ordered pizza from Domino's. First the delivery boy (iqbal) came late and delivery did not contain chilly flasks which are very essential for pizza. So I returned my order and ask for new order. The new order was delivered to me after overall 1 hour and 30 min.And according to Domino's policy there will be full cashback if your delivery is late and in my case the delivery is full 1 hour late. When i asked for compensation from customer care he refused to give full money cashback and at last agreed to return only 300/- rupees (which are not even returned yet). It was like someone stabbed me. basically i don't need a small amount of money to keep my mouth shut up. I need full compensation of this miss convenience.
I had attached some screenshots for confirmation of late delivery.
The order no. was 431 (i did not mention mobile no. for privacy) on 1 July 2018. at 8:34pm. From Domino's center: near raj mandir, mi road, jaipur.
+3 photos
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