Domino's Pizza — Late service and lack of response

Address:

560043

I went to Domino's Hennur Village, Bangalore restaurant and I ordered 2 pizzas at 8.27 with order number 122 on 7th July, 2017 to done at restaurant. Even after 40 minutes from the time of order there is no supply. When I went to enquire they said the order is punched to deliver at my home address where I am waiting at the restaurant. Then they brought the same pizzas and served us irrespective of a request to make fresh pizzas. The in-charge person is not at all responding. I felt bad and I walked out with great dissatisfaction. Hope I don't go back to that restaurant. Please take some preventive measures to handle such situations.