Domino's Pizza — Money charged twice and did not receive refund

Address:	Gwalior, Madhya Pradesh, 474009
Website:	www.dominos.co.in

I paid for order at domino's Dindayal Mall, Plot Nos 31/1150, 31/1151 & 31/10973, Shop No. G 8, Ground Floor, Deen Dayal City Mall, MLB Road, Lashkar, Gwalior, Madhya Pradesh 474009 on 01/12/2016 order number 99 server name: Ajay around 17:41 pm by debit card and amount was deducted from my account and my bank account shows successfully paid. But manager said we have not received any payment as the card did not processed. I showed my account too to manager and he said your payment will be refunded to you as it is declined by domino's so I was asked to pay again by cash and I paid again. But even after 1 month I didn't get any positive response or refund from them and transaction shows successfully paid. I also confirmed about the same with my bank, they said that the money has been deducted by domino's on 01/12/2016. Then on 05/01/2017 i received a cash back of 742 from Domino's and the next day again the money has been claimed back by them. I have the proof of transaction both debit card and by cash. This is not fair if domino's is doing like this.
Jayant dey- [protected] ... E-mail:- jayant.[protected]@gmail.com