Domino's Pizza — money deducted from my account for the failed order has not yet refunded

I ordered pizza last weekend and money was deducted from my account but the order got failed and money has not been refunded yet and i have filed my complaint as feedback two days back still i didn't get any information about that. I need my money as early as possible and these problems annoying and makes the website unreliable as we have to claim for refund