ADVERTISEMENT

[Resolved]  Domino's Pizza — Money deducted order not received

Hi have placed order from Domino's website using the freecharge gateway. however money deducted from my acount of Rs997 and transaction showed successful from freecharge. but dominos saying they have not received the amount so order is not showing. when contacted freecharge they said transavtion is successful contact merchant i.e domino's. domino's support team has raised their hand stating they hav not received money from freecharge contact freecharge they are not responsible. both freecharge and dominos making customer play TT. I'm left with not order and 997 also deducted from my account and nobody is taking responsibility.
Money deducted order not received
Money deducted order not received
Was this information helpful?
No (1)
Yes (0)
Sep 5, 2021
Complaint marked as Resolved 
money credited by freecharge
Aug 23, 2021

Complaint Status

Domino's Pizza customer support has been notified about the posted complaint.
Aug 26, 2021
Updated by Lawu
still my money not credited, any update?
Complaint comments  Add a CommentShareTweet
Post your Comment
    I want to submit Complaint Positive Review Neutral Comment
    code
    Domino's Pizza
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    5787
    Pending
    0
    Resolved
    678
    Domino's Pizza Address
    No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
    View Full Information
    ADVERTISEMENT