Domino's Pizza — No compensation for order delivered late

Address:

Kondapur, Hyderabad

I had placed an order on 15th June 2022.
I received the order late, as per companies policy I am liable to get the compensation of 300points or Rs 300.

I requested the store manager to credit the points in my wallet but they asked me to wait for 10 days.

I did not receive the amount in wallet after 10 days, they said they will give me a discount of Rs.300 on my next order .

They did not do so...now the store managers are being ignorant and harrassing me for same.