Domino's Pizza — order delivered late and refund not received

 
2 Reviews
Virar West, India
 amiepuri on Feb 16, 2019
I had ordered 2 pizzas on 04 feb 2019 = rs. 292, order no. 47.
Domino's outlet - virar west.
Order was placed using domino's mobile app and payment was made through paytm.
Please refer the screenshots attached of order and payment receipt.

Order was delivered late by 7-8 minutes.

Delivery boy argued that he is on time, but later he agreed that he was late and he agreed that refund will be processed in a week.

Its been more than 12 days today, but i have not received any refund from domino's pizza.

This was my last order to domino's, as order was delivered cold and delivery boy argued that he was not late. Poor service from domino's.

I want full refund of this order.

order delivered late and refund not received
order delivered late and refund not received

Complaint Status


[Feb 17, 2019] Domino's Pizza customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

My pizza order no 54 dated 12.02.2019 (order time 5.27 on) was delivered after 1hour at 6.30 online payment was made through net banking please refund my amount as it was delivered against your guranteed time of 30 minutes. k c bharati mobile no [protected] c 6 SBI officers colony sector d/s sitapur road Lucknow Uttar Pradesh

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    Domino's Pizza - order delivered late and refund not received