Domino's Pizza — Order not delivered even after 90 mins

Pramod1252002

Jul 7, 2022

Address:

GROUND FLOOR, PLOT NO. 19, BLOCK H1A, SECTOR - 63,,NOIDA - 201301 PH.NO. 0120-4725450

I placed an order @Jun 18, 2022, 4:04 PM but even after 90 mins, I didnt get it. Order no was 109.
I tried to call at store 4 times (initial 2 times none pick call, later 2 times number was busy).

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Domino's Pizza customer support has been notified about the posted complaint.

Jul 08, 2022

Updated by Pramod1252002 As of now
1. Not getting any helpful action/reply from Dominos support side
2. Day before Yesterday I got a call from Dominos store (Sec-63 Noida) [Manoj: +91 [protected]] and he confirmed that he will update me on it. But didn't get any update or help from him.
3. Today I tried to connect with store
First Call - None picked up
Second Call - Call picked up but I didn't hear any voice and after 27 secs, call disconnected from other side
4. I tried to connect Manoj
Initial 2-3 times, he disconnected my calls..
Supposing that he may be busy at that time so I tried after some time (2 times) but he didn't pick call
I dropped 2 SMSs to manoj but no reply.

Jul 18, 2022

Updated by Pramod1252002 I am trying to get a refund of Rs. 713 from Dominos, for a non-delivered order.
But not getting any help from Dominos Support except just assurance that they will contact me.