[Resolved] Domino's Pizza — Pizza delivery

grr217525

from Pune, Maharashtra

Address:

Pune, Maharashtra

We stay at Nyati estate, Mohammadwadi, Pune. For us nearest Domino shop is at wonworie, Pune. We regularly get Domino offer at mobile as we had taken earlier some times. Recently I contacted Domino at quarter to 9 pm for pizza. I was directed to finally wonworie centre, where after all address verification, I was told that this can't be delivered. I am upset with your response. I can accept if I place my order after 10 pm, where distance of 3-4 kms could matter. Finally I had to order from Fasoos. This type of customer response is not acceptable and that also with no explanation/excuse. I was told bluntly that delivery is not posible.

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Aug 13, 2020

Complaint marked as Resolved

Domino's Pizza customer support has been notified about the posted complaint.

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Comments

abhi18sharma

from Delhi, Delhi

I ordered a pizza using online app of dominos from the outlet @ Ansal Plaza (Gurgaon). my order no. is 607. I was contantly tracking the pizza status, they didn't even mailed me my confirmation details " my given e mail id.
after half an hour the pizza got dispatched but didn't reach the given address. the pizza delivery boy didn't even call me to confirm the address just in case he was unable to find the address. Although my home is hardly 5 minutes away from the outlet, I didn't received my order. It was surprising for me that when I called @ the outlet for asking about the order, they asked me to wait for 10 minutes only & just in case even then I didn't receive my order, then I was supposed to call them again. and when I called them after 10 mins., no one even picked up the phone. it was height of irresponsibility.

so please anyhow make my payment get refunded.

thanks
Abhishek
contact no- +91 [protected]

subbaredddy

from Rajkot, Gujarat

Hi,

Pizza order no : 249,

I got a pizza after 1 and half hour.

Order at 9:15 PM, Received at 10:30. Do the need full.

Thanks,
Subbarao abbireddy

jazzingtanu

from Bengaluru, Karnataka

Domino's Pizza — accepted order, did not deliver,

i ordered pizza onine, and waited for an hour inspite of 30 minute guaraentee. called customer support, still din get my pizza delivered. 17/5/15 bangalore, ( marathalli) oredr no:163

jasbeersingh551

from Tral, Jammu and Kashmir

Domino's Pizza — Delivery not done

Array

ankitf

from Mumbai, Maharashtra

bad dominos no value custmers

Very bad place dominos no value for custmers

pavit18

from Kapurthala, Punjab

refuse to home delivery

I ordered at patiala dominos but they refused to deliver my order in 30mnts and per executive order will take 1.30hrs and this is not happening 1st time.