Domino's Pizza — Pizza not Delivered and Money not returned

Address:KANDIVALI(THAKUR VILLAGE) SHOP NO. 1-5, BUILDING NO. 35,EVERSHINE MILLENIUM PARADISE,THAKUR VILLAGE,KANDIVLI (E),MUMBAI - 400103

I placed an order of Peppy Paneer Pizza with Cheese burst and 2 pepsi pet bottles costing me Rs 596. It was taking a long long time and I contacted swiggy through chat as it was the only means. Instead of contacting Dominos they asked me to contact them which I did and none of the numbers mentioned by Dominos Thakur Village kandivali were working.

After some time I got a status update from Swiggy that my order was delivered but I didn't receive my order.

I want my hard earned money back immediately. The system, the process is very bad between swiggy and dominos. Thi is the worst experience I had with swiggy. My thanks to the valuable service of Dominos and Swiggy. Spandan and his senior Likhitha were hopeless in helping me out. I am a teacher in a respected school and I will sworn to advise all my students, school, parents to discourage ordering food from Swiggy and Dominos because they will just rob you and are cheaters. I am young, educated and well versed with social media and electronic medium of communication but how would My parents have received their money back when they don't know the email medium for complaining and when swiggy dont have a phone facility to speak with and dominos number are saying invalid.

Domino's Order id 331, date[protected] and time 21:35:07
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