Domino's Pizza — poor delivery

I ordered 8 pizzas from dominos last night at around 12.00 a.m. from the dominos app. My number is . The order did not get delivered by 2.00 a.m. and that is 2 hours late. Later it showed and delivered whereby i never received anything. All on top of that when i called cutomer care on the first instance they were themselves unable to reach the restaurant and said that showing delivered was a technical glitch and the pizza will be there in 10 to 15 minutes. Then when i called again the person kept promising again and nothing came and even after that when i asked to contact the manager which he denied saying there is no authority above him at the point of time and after minutes he dopped the call. This is not the first time i am ordering from the app, from the number and to the same place.
This is a horrible horrible experience and I dont know wether to rely on dominos for the same next time for a party. I had made an online payment and I want an instant refund of the money. The compensation for the same should be greater but i wont prefer dominos for my next orders and neither do i recommend it.