Domino's Pizza — Refund not made

Address:	Gurgaon, Haryana, 122022
Website:	www.dominos.co.in

I placed online order after the Dominos store in sector 22, Gurgaon refused to take my order. Firstly they took almost 30 mins to decide if i am eligible for the discount which i keep getting through sms from Dominos on my mobile number. when they said i am not eligible and the CRM Code is not valid i placed an online order to avail the discount for Rs.862.00. After the amount got credited form my AXIS Bank account, i was told that the order is cancelled. I am still waiting for the refund which they charged fraudulently. Bad service, hopeless management and even worse customer care. No one from the customer care has called me yet to resolve the issue. i have called them repeatedly for past so many days, all the time my phone is put on hold.
Kindly see to the issue and resolve it asap. Email i used to book the order was:- [protected]@hotmail.com
Pho no is used was:- [protected]
My name is Rajni Khemani and my number is [protected].
Kindly get back to me asap.
regards