[Resolved] Domino's Pizza — such a worst customer service that I won't buy any pizza from you

dkfortune09

from Mumbai, Maharashtra

Address:	421203
Website:	www.dominos.co.in

Through your website i ordered pizza on 30th july evening & as shown in the site itself expected a discount of 20% as my first online order to them was worth
Rs.801. When it was 20% discount not reflected in invoice then i wrote few lines to [protected]@jublfood.com as suggested by their online service staff.

They replied to my email [protected]@gmail.com by giving ref number 3163435. No one answered as said in email for two days so again i wrote & they gave me another number 3169777 assuring some one will talk to me.
Now till i write again this moment no response. Normally we don't see such a
Lethargic approach by any establishments as customer are the backbone & only because of customers you became stable in market.

I hope there must be some one who understand what i mean to say.

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Aug 9, 2017

Complaint marked as Resolved

It shows resolved but nothing has happened & how it shows resolved?No one called & no one followed either way...Complaint is remain as it is...

Domino's Pizza customer support has been notified about the posted complaint.

Aug 09, 2017

Updated by dkfortune09 Domino's Pizza management & staff so careless that nothing has happened since 30th July & they only make customer fool in both way : First they take order by BOGUS commitment & second if customer complaints then they give BOGUS reference number because they don't bother to see what happened to those numbers

Aug 22, 2017

Updated by dkfortune09 complaint not resolved, Dominos not bothered for customer's satisfaction