I have always been a great fan of Domino's due to its excellent taste and quality but I recently visited the store in jaipur vaishali which was a nightmare for me as first I placed an order online and the store happens to be just 15 mins away from my house in panchyawala... The first confirmed the order and then I received a call saying we don't deliver the food in your area... When asked why, they said it's too far for us to deliver... I agreed(however, was sad that despite being so near they can't deliver) then I myself took the bike and went there to get more dissappointed as the staff there looked not bothered at all... I spoke to the lady at the counter to pay by PAYTM to which she responded u can't scan the QR code as we work through OTP and because of that I was not able to use my PAYTM postpay I still went ahead and said forget it!!! I told the lady place the order with just one item less please and I'll get cash from my wallet and the minute I said that... There is another guy who takes over and says sorry i can't cancel your order and re-do it i[censored] want u can take this... I said my PAYTM is not working with your OTP and he said aapke Paas balance nhi hoga... Who is he to decide whether I have money or not!!! I am a territory sales manager with Maruti Suzuki and do you think I won't have money?... Sorry to say this but this is the last time I am going to Domino's as this is the only store near me and it is filled with ###!!!
Was this information helpful?
No (0)
Yes (0)
Domino's Pizza customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment