Domino's Pizza — Very Bad Services & Staff | |
I've ordered a double cheese margherita on 20/07/2021 from Unity One Mall, Janakpuri, Delhi through Zomato of 400 INR. I've received pizza within 16 minutes, i dont know how it is possible to bake & deliver in 16 mins (obviously it was not fresh, coz my home is 15 mins away from that mall). The pizza i got have no cheese in it, there wasvery less amount of cheese in it (if i am ordering & paying for double cheese it means i need a good amount of cheese in it, even the cheese was not visible only the base was visible). At the same moment i have contzcted the zomato, they said dominos will get back i received a call after 2 hours that if you have the pizza then only we can do something for you otherwise there is no choice. The behaviour of the caller (Mr. ASHOK KUMAR) was very Weird & Rude towards me, He called from Dominos, Unity One Mall, Janakpuri, New Delhi. He was very rude guy he said that next time we will take care that the amount of cheese should be okay, what he meant that next time i've paid this time too, what about this time if im not getting thing which i've paid for. He said can't do anything now totally unprofessional & very bad behaviour, i asked him to give me an email is to file complaint, he was like check it on our website and i said how are you behaving im going complaint, he replied - OKAY, DO IT.. I dont think this way to talk with your customer. You are taking amount of one thing & giving another bad quality thing to your customers & if they are trying to complaint, then your staff is behaving rude. Im not gonna buy from Dominos ever again. KINDLY GO THROUGH & REFUND MY AMOUNT. Was this information helpful? | |
Domino's Pizza customer support has been notified about the posted complaint. | |
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No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
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