| Address: | New Delhi, Delhi, 110025 | | Website: | Facebook |
I just want to raise an echo against the ridiculous customer centric approach from the company like Dominos. I have ordered farmhouse cheese burst Pizza online around 9:22 PM and it got delivered at around 10:10pm. I returned it because of three major concerns related to delivery error...
* When I have already made full payment online then why delivery boy Mukesh was insisting on repayment.I have shown him payment details on my laptop then too his behaviour was like he was out of focus and in different world.
* Wrong pizza got delivered, it was not cheese burst as ordered and Mr.Delivery boy was trying to prove that this is the same order by tearing and touching the pizza with his unhygienic hands.
*When I insisted about the wrong order He started misbehaving and talking absurd while taking the pizza back.
Is this the customer centric approach. I want strict action against the team of concern DOMINO'S restaurant and clarification on my mentioned concern. When i called up on [protected], customer care connected me with the shift manager- Mr.Mahender
I hope i will get appropriate revert from DOMINOS. Restaurant Address-DOMINO'S, Jasola Vihar New Delhi(Living style Mall) Delivery Boy Name- Mukesh
ORDER NO.311
Regards Tariq
mb. [protected]
order Details:-
Guest Details Name Mohammad Tariq Mobile Number [protected] Restaurant Name NEW FRIENDS COLONY Restaurant Address SHOP NO.32-33, GRANDLAYS CINEMA COMPLEX, NEW FRIEND'S COLONYNEW FRIEND'S COLONY, NEW DELHI - 110065 PH.NO.[protected]/ 56/ 41648555/ 41653555 Order Date/Time 04/28/2017 09:22:51 Was this information helpful? | 
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