Dot Cabs India — Irregular booking of dot cab and behaviour of pilots

b.umamaheswararao

from Adoni, Andhra Pradesh

Address:

Hyderabad, Andhra Pradesh, 5000083

I, mr. B. Uma maheswara rao, booked a cab on 29th may at 7.00am from dammaiguda to necklace road. But on 29th morning, pilot mr. Venkatesh with cab no. Tso7udo783 (Cellno.[protected]) contacted me and informed that he would pick up us only at 6.30am not at 7.00hrs because he got personal work. I informed the same to booking and they arranged alternate cab. But this time pilot of cab mr. Habeeb tayyab with no, ap11y2947 (Cell no.[protected]) refused to picked up because of distance. I told the same to booking but they faced sorry face. Finally i cancelled my trip. This was happened to me thrice. Please i request you to solve this issue because tommorrow someother shourld not suffer like me.

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[email protected]

from Hyderabad, Telangana

Dear Sir,

We really apologize for the inconvenience this might have caused to you.

We see that a complaint has already being registered with the Complaint No. 51851for the said concern and our admin team is already working on your concern. You will be contacted by our Admin team within next 24 to 48 hours.

Thanks for your patience and understanding.

Regards,
Dotcabs Team.