[Resolved]  Dotzot — [protected]my tracking id

Address: Bardhaman, West Bengal, 713422
Website: [email protected]

I have ordered a mobile through flipkart.. And flipkart has given it to dotzot for delivery.. And since 2days it shows out for delivery.. But i am steel not getting the product in my hand.. I have no phone no to contact.. Even i am searching online but all the numbers says that the no either wrong or not in service.. So what should i do now to get my product.. Pathetic courier service.. I hate it..
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Aug 5, 2018
Complaint marked as Resolved 
DotZot customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2018
DotZot Customer Care's response
Dear Customer

We regret for the inconvenience;

We request you to provide us the Airway bill number of the shipment to assist further.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot
 
1 Comment

Comments

I just got this msg
"Order Details:
Reference Number[protected]
Order Tracking-
We attempted to deliver your order
CID - RECEIVER NOT AVAILABLE OR OUT OF STATION"

i kept waiting, but neither the delivery agent came, nor did he called atleast once, if he couldn't find my address. Just falsely updated the tracking that I was not available. Its very important parcel, please deliver it asap.

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