[Resolved] Dotzot — delay in delivery

Khanin Nath

from Duliagaon, Assam

Address:

783348

My name is khanin nath, bilasipara assam 783348.in our area flipkart items are delivered through dotzot (Dtdc), i have puchased 10 phones, earlier it was good and they delivered it on time. But last 2 delivery was problem, tracking details shows that your item is out for delivery, when you go to the courier, they said they have not received any parcel. After 4 days i have finally received the item. If your tracking details not accurate, you should not show the tracking details. It not only happened to me but also evey customer in our area facing the same problem now a days.

+1 photos

Was this information helpful?

No (0)

Yes (0)

May 28, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2017

DotZot Customer Care's response Dear Khanin,

Greetings from DotZot!

We wish to inform you that, the shipment airwaybill number I[protected] has been delivered on[protected]

However the experience shared by you has been highligted to the concerned branch to keep congnizance of the matter.

Thank you for choosing DotZot.

Yours sincerely

Customer Service - DotZot

Related DotZot reviews

View all 445 DotZot Reviews

Comments

Sobha Sharma

from Raha, Assam

This is the worst courier company in India...didn't deliver my package..n tat courier person called n irritated me...I cancelled my order😵😵😵😵[censored] company.i m not going to order anything in future from any site which uses this courier.

Singhan Yadav

from Muzaffarnagar, Uttar Pradesh

I have recieved my product yet.. but someone called me and told that your product had gone to ghaziabad instead of coming to adress worst and loser courier service ever

DipannitaRay

from Bengaluru, Karnataka

I had placed an order of walnuts through Kashmir Walnuts. It was shipped through DotZot on 22nd Feb 2018. After two days they are showing the destination as Jammu- Hyderabad whereas my order was for Jammu-Assam(Digboi) . Again after that since 27th February my parcel is stuck at Kapashera, Delhi with no updates of the tracking nor a correction of my destination address.