[Resolved] Dotzot — ordered a tv and it's held up by dotzot/dtdc

Jibeesh N

from Kumta, Karnataka

Address:

Tirupur, Tamil Nadu

I ordered a tv online and it reached a hub just 30km from my place. It's been three days and they are not delivering the shipment. Every day they give some flimsy reason "like no room in the van" or "delivery person to your location on leave", etc. They are thinking customers are fools. As always dtdc is the worst courier service in india. Their ecommerce wrong dotzot is no different.

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Aug 7, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2018

DotZot Customer Care's response Dear Customer

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot