My Package with DOTZOT Tracking number :[protected] has not been delivered to me since yesterday i.e. 09/04/2019. I got an SMS saying that my package is out for delivery but it was not delivered to me nor the DOTZOT agent made a call to me. Later I get a message saying that an attempt had been made to deliver and that I had rescheduled it to the next day. I tried to make a call to the agent's number ( [protected] ) as given in the sms message sent by DOTZOT but that number was switched off. Again today i.e 10/04/2019, I tried to call but again it was switched off. Again I got the message that it will be delivered today but was not delivered nor got a phone call. I tried to call the agent but again his phone was switched off. And I got the message that I had rescheduled the delivery. This is irresponsibility on the part of DOTZOT.
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May 15, 2019
Complaint marked as Resolved
DotZot customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2019
DotZot Customer Care's response Dear Sail.
Greetings from DotZot!
We wish to inform you that, the shipment number[protected] has been delivered on 11th April 19.
We regret for inconvinces.
Thank you for choosing DotZot.
Yours sincerely
Customer Service - DotZot
Ph No:[protected]
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