[Resolved] Dotzot — parcel not received yet

Giri vennela

from Vijayawada, Andhra Pradesh

Address:

Vizianagaram, Andhra Pradesh

I have ordered mobile phone in flipkart and my expected date of delivery order 19th april but still i didn't receive the order and my order bill no is i[protected] i have received a message saying that my parcel is out for delivery and they have provided delivery guy's number in the sms. But when i called the delivery guy's number it says incoming calls to this number not available. Nobody has called or come to deliver the package. Next day i got another message saying that my package could not be delivered reason "receiver requested delivery on another date". This is not true. None of their customer service numbers are working. Where is my order how many days you require to deliver to me...

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Jun 4, 2019

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2019

DotZot Customer Care's response Dear Giri vennela

We regret for the inconvenience;

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot