[Resolved]  Dotzot — undelivered product

I ordered a product to be delivered to jamshedpur by 5 august 2019 (Reference number[protected]. As per tracking information it says undelivered due to customer not receiving. This is completely false and misleading. Dotzot has not contacted anyone and has not attempted delivery since the recepient was at home the entire day yesterday. None of their customer care numbers are working. I have absolutely no other remedy to contact them.
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Sep 10, 2019
Complaint marked as Resolved 
DotZot customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2019
DotZot Customer Care's response
Dear Azhakath,

We regret for the inconvenience; 

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot
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