Dotzot — Very very bad customer care | |||
I had ordered a product from a provocative website for a close friend of mine. When there were some problems over the product i had ordered I was put through an embarassing set of questions as the customer care person started having a laugh with his colleagues over the nature of the product i had ordered. Just wanted to say that if you want some discretion with a courier company then dont expect it from dotzot. worst customer care service i have ever experienced. I dont know exactly who i spoke to but his number is [protected]. Both he and his collegaue started laughing and this had put me in a very uncomfortable position as the other colleague thought i was not on the phone. Worst courier service I have ever seen in my life. Dont not ever opt for this service if you want a parcel to be sent discreetly Was this information helpful? | |||
DotZot customer support has been notified about the posted complaint. | |||
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