Dr B. R. Ambedkar University Agra — degree not received and not able to track the degree status on portal

Dear team,

I paid 500 rupees to get bsc degree, but when i am trying to check the status through online tracking degree status it's not showing anything.

Please below is the information regarding the online transaction.
Application number:-1037867
Name:- meenakshi sharma
Course : b. Sc.
Session : 2004
Passing year : 2007
Enroll no : 0452286