[Resolved]  Dr Batra's — complaint about service provided

We are basicaly from chennai. My parents are taking medication from dr. Batra's for the past two years under the charity. But recent days the people who works in chennai-alwarpet branch are not opening their branch at the correct time. They open the clinic at 12 or more than that. And the staffs who are working there are irresponsible when we ask question about the late opening. Its really difficult for elderly people to wait for more than hours at the doorstep. I dont know wat are they thinking about people wbo get medication under the charity. Even if they open lately they consult patient who pays the money not the charity people. But they ask the poor people to arrive early to get diagnosed at first. The irony is the charity timing is 10am to 12pm. But they open the clinic only after 12pm! Any action should be taken against it or else the reputation of the clinic will last no longer.