[Resolved] Dr Batra's — complaint_hair treatment and transplant failed.need refund.
B[email protected] on Mar 21, 2018
Hi dr. Batra,
I am bhushan gangurde, (My patient code for hair transplant is:[protected] and patient code for grohair treatment is:[protected]
From september 2014 i have been taking different kind of hair treatments like
1. Grohair: hair loss - homeopathy treatment
At doctor batra's clinic in aundh branch and spent around 50, 000 for these untill 2015. Post which, i have been asked by the doctors to do a hair translpant surgery which reverses baldness hence, i went for hair transplant surgery as well at your koregaon park clinic and again spend around 60, 000 more in june 2015.
But hair fall has been started again from last year 2017 and till now there is no significant growth of hairs because of these none-effective treatments.
I have visited your aundh branch last year and met your doctor and consulted him about my hair loss/fall and also the stitches/ marks which were taken at the time of hair transplant can be seen clearly after 2 years of the surgery wherein i can't trim my hair as it look very weird and their is no hair growth where the stitches were taken.
Also i informed him about the issue that things are getting worst day by day and people have also started to recognize now that again i am getting bald. However, didnt receive any helpful treatment back or answers.
Due to this i want an immediate action how you are going to resolve my hair transplant issue as your team has done a blunder of hair treatment with me and i have kept keeping patients from last year??
From sept 2014 i have been applying different solutions, medicines as prescirbed by your doctors; however, nothing is working out, moreover after the serious surgery (Whole day) and paying such a huge amount and post that taking medicine continuously for 9 months as recommended by the doctor, the hair growth/result is negative.
I have already invested my time and lot of money in the name of the brand dr. Batra and their is no proper treatment/solution.
I want my money to be refunded as i need to go for surgery again from another hair transplant doctor.
I hope you will take necessary steps to refund my money asap or else i will have look for other options.
Total money i spent @ batra clinic till date: 1, 10, 000 /- rupees
Aundh branch clinic address:
Dr batras positive health clinic pvt. Ltd. Plt no2, 1st floor, akshay complex above fab india, opp sulzar hourse iti road aundh pune-7
Complaint marked as Resolved 2018-04-21 00:37:34
[Mar 21, 2018] Dr Batra's customer support has been notified about the posted complaint.
Verified SupportDr Batra's Customer Care's response Mar 21, 2018
We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.
Patient Experience Team Dr Batra's™
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