[Resolved]  Dr Batra's — disappointing treatment, wrong commitments

Address:Mumbai City, Maharashtra, 400072

I started my treatment for acne, i had been said that it is because of dandruff and you will be seeing the reduction of acne within 6 months. After 6 months niether my acne reduced nor dandruff. Then they told me that i m having harmonal imbalance and changed my medicines. Initially i had been told that treatment will last for only one year. But after one year they said that i will need one more year to get all settled down. They promised that within a year all my problems (Hairfall, dandruff, acne) will get resolved but at the end of year i did not see expected difference. Now they are saying that only 80℅ of problem has resolved, and for remaining 20℅ i will need to continue the treatment for another year. Such a fraud doctors. They are not treating patients, they are just making peoples fool. Please do not visit. They will just give you fake promises like, we will introduce you to our seniors if you did not get the result bla bla. Just do not trust them. I've wasted my 24k along with my time. The treatment did not worth it. Would have taken the treatment from somewhere else.
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Mar 5, 2018
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2018
Dr Batra's Customer Care's response
Dear Gayatri,

We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's
Verified Support
Jan 31, 2018
Dr Batra's Customer Care's response
Dear Gayatri,

We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's
Verified Support
Feb 02, 2018
Dr Batra's Customer Care's response
Dear Gayatri,

Please share your Patient ID for us to assist you better.

Regards,
Patient Experience Team Dr Batra's
Feb 08, 2018
Updated by GayatriRk
Why no feedback yet?
Feb 08, 2018
Updated by GayatriRk
Even I haven't got any feedback for my complaint email, this is disgusting
Complaint comments 

Comments

I visited ghatkopar clinic. I started my trearment in jan 2016, you can check.
Dr Batra's Customer Care's response, Feb 2, 2018
Verified Support
Dear Gayatri,

Thank you for providing the clinic details. However, we would require your Patient ID or registered contact number for us to investigate the case.

Regards,
Patient Experience Team Dr Batra's
GayatriRk's [Complaint's author] reply, Feb 2, 2018
I can't find my patient ID now. My registered number is 8898473347

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