[Resolved]  Dr Batra's — discontinue treatment and refund

Address:Chandigarh, Chandigarh

[resolved] dr batra's — treatment for hands

2 reviews
Ra ranaprince7. [protected]@gmail.com on sep 28, 2017
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I visited dr. Batra sec9 chandigarh on 14th aug 2017. There the doctor said that i am having hyperhidrosis problem and that is due to anxiety. Firstly i was made assurance that i have a serious problem and it has to be cured immediately.
Then they made me to pay ₹13500. After that they made me to consult the doctor
The doctor i consulted was dr. Bhavneet kaur and she was like completely ignorant to my problem. That was after i paid the money.
She was typing everything i was saying and i didnt find resolve to my problems. I was given medicine for a month and told to come back.
They told me that i have anxiety problem which was completely wrong. Medicines are not doing any effect as i dont suffer from any anxiety problem. They also said that this is a psychologic problem and dr. Batra is best at fixing this.
All fake promises and all lies.
Now, i need my refund. I have taken medicine for only a month and rest i haven't taken yet.
I called their costumer no and they are saying that they never refund.
And also said that costumers are coming for refund due to financial problems and thats not their fault.
I just need my money back after any deductions for a month medicine. I need money back for the medicines and the appointments which i have not taken yet.

Name - prince rana
Costumer id -977789
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Jan 11, 2018
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2017
Dr Batra's Customer Care's response
Dear Prince,

We are concerned to note your grievance. We have forwarded your complaint to the concerned team. Please be assured, we will look into your concern and revert you at the earliest.

Regards,
Patient Experience Team Dr Batra's
Jun 26, 2018
Updated by [email protected]
Just refund me back my money after making any deductions for the medicines recieved.
Only once i have got an appointment and i am not at alll interested in your medicine.
You people fool your patients.
I just want the rightful amount of money
Call me anytime
[protected]
Feb 23, 2019
Updated by [email protected]
Fraud people
How the hell is the complaint marked as resolved when i haven't recieved even a single penny. & medicines recieved are also for 4-5 months only
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    2nd Floor, H. Kantilal Compound, Andheri-Kurla Road, Sakinaka, Andheri (E), Mumbai, Maharashtra, India - 400071
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