Dr Batra's — Fraud - Cancelled but still EMI attempted

Address:

SN 126, Jagannath's Commerce Plaza CHS Char Rasta, Manpada Rd, next to Godrej Showroom, Maharashtra 421201

Dear Team,

I booked a plan for myself and my friend for hair treatment on 31st Mar and the package was all-inclusive 45, 000 for both (including Laser & other treatment for 1 year) then they gave me an option o[censored]sing Bajaj finance card for payment. I used my brother-in-laws card details as I didnt have any other option as they told that today is the last day of the offer and all. I convinced my brother-in-law and used his card & they informed that first two installments would be paid by you and then the loan will start. I paid the 1st Install of Rs. 4, 400/- and the laser treatment started. We took 3 setting and after starting the treatment i felt that my hair loss has increased and even my friend experienced the same. so on 16th April we informed that we cannot proceed with the treatment and asked them to cancel it/ even my brother in law didn't not support for Bajaj card after listening to the experience.
However the loan still reflected on his card and they have charged two EMI's, now they are saying that the loan cannot be cancelled and you will have to continue the treatment. Post 16th April they didn't even bother to contact me and whenever I connect the staff is very rude and say that there is no option you have to complete the treatment.
My hard earned money is getting deducted without any service, I feel totally cheated, would request you to help me out or else I will have to reach out to consumer forum or lodge an official legal complaint.
I have paid 4400/- and the requirement was 8800/- for Bajaj then how did it go through. Please connect with me at the earliest