[Resolved] Dr Batra's — hvt treatment and refund | |||
I am asha and was undergoing a treatment for hair thinning since 2015 at dr. Batra'saundh clinic. I didn't have any benefit at all for the first year and i wanted to stop the treatment but dr. Pallav convinced me to go for hvt treatment and i agreed. I paid 10000 and a post dated cheque for 25000. But soon after first treatment i got allergy with the solution applied on my scalp. I got severe itching, swollen face and dry skin. I also had a nose bleed. I stopped the cheque and when i met him today, he simply says he cannot refund. He says the allergic reaction must be coincidence. I said i ant to stop the treatment. He says it's my wish but there is no provision to refund. Trusting on dr. Batra's treatment and doctors, thinking you have some ethics i didn't took the allergic reactions forward otherwise i could have done that. But now i am disappointed. I want my money back, the 10000 i paid as advance. It is hard earned money and purely on confidence basis on dr. Pallav, i paid. I need it back. The clinic seemed as a business enterprise rather than a healing clinic. Was this information helpful? | |||
Mar 15, 2018 Complaint marked as Resolved Dr Batra's customer support has been notified about the posted complaint. Verified Support Feb 12, 2018 Dr Batra's Customer Care's response Dear Asha, We will do our best to resolve your issue. Request you to kindly share with us your patient ID so that we could assist you better. Regards, Patient Experience Team Dr Batra's™ | |||
7 Comments | |||
Comments
I am awaiting your call. I need my refund ASAP. I hope you understand the seriousness. I had a similar allergy and the medicine was stopped and again how I was given the same? What of something had happened? My mistake was I didn't report a complaint? I thought as a doctor, the seriousness of issue will be addressed in a more ethical and professional manner but all happened was "no provision to refund". I need an answer and a refund ASAP
Awaiting refund and call.
I was supposed to get a call from the busy doctor and representative of Dr. Batra's Hospital in a week. I am still awaiting the call. I need my refund. Stop fooling people who trust you doctors. Those people.eeking your advise and medicines are trusting you. But at Dr. batra's everything is just a business. You all just talk about price, discount, package etc. It's disappointing to snatch money from people like this. I need my money back.
I am still awaiting my refund. I got a call from Dr. Shah and she said she will call me in 2 days. It has been a week. No call and no refund. I need my money back.
Why this complaint is marked as resolved because I haven't heard anything from them nor I have received my refund? I am still waiting for their call. How and ho has marked this resolved?
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Please refund the money
Thank you for sharing your Patient ID. We will look into your concern and assist you better.
Regards,
Patient Experience Team Dr Batra's™