[Resolved]  Dr Batra's — lack of diseases knowledge and poor services

Address:Thane, Maharashtra, 401107

Hi, i'm diagnosed with hyperthyroidism also taking allopathic medication for my doctor's due to poor financial condition was thought to start taking homeopathy treatment with dr batras. 6 months i had taken dr batras medicines white sweet pills but not so worth at all. Their diploma taken doctors only checking hair services not the person's diseases. Dr batras team so bad servicing and their team provides very slow service. Also not having good knowledge about diseases. Dr batras team only wanted people's money nothing else they giving. I'm having diseases of hypothyroid but their stupid doctor only checking my hair and dandruff bloody stupid hell. Their team only fooling us. Please do not go for such homeopathy treatment such as dr batra. After complaining their hod they had refunded back my hard earned money.
Was this information helpful?
No (0)
Yes (0)
Jun 9, 2018
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
May 03, 2018
Dr Batra's Customer Care's response
Dear Sonali,

We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's
Verified Support
May 04, 2018
Dr Batra's Customer Care's response
Dear Sonali,

We have not received your Patient ID. Awaiting for your the same so that we can look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's
Verified Support
May 07, 2018
Dr Batra's Customer Care's response
Dear Sonali,

Help us by sharing your Patient ID or registered contact number for us to assist you better.

Regards,
Patient Experience Team Dr Batra's
Verified Support
May 08, 2018
Dr Batra's Customer Care's response
Dear Sonali,

Please share your Patient ID for us to assist you better.

Regards,
Patient Experience Team Dr Batra's
Verified Support
May 09, 2018
Dr Batra's Customer Care's response
Dear Sonali,

We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

Regards,
Patient Experience Team Dr Batra's
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dr Batra's
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    813
    Pending
    0
    Resolved
    323
    Dr Batra's Phone
    +91 22 3955 4800
    Dr Batra's Address
    2nd Floor, H. Kantilal Compound, Andheri-Kurla Road, Sakinaka, Andheri (E), Mumbai, Maharashtra, India - 400071
    View all Dr Batra's contact information