[Resolved] Dr Batra's — negligence in patient treatment. | |||||
I am forcibly filing this complaint regarding dr. Batra's (South extension), new delhi. They do not dispatch the medicines on time. They also say lie when i call regarding dispatch of the order. This has happened not even one or twice but thrice. They lack coordination. And these homeopathic medicines cannot be skipped even for a day. Patient has ill effects on the health. And there is no use of taking these medicines them. This has happened for the third time. I keep calling them as if this is some government institute. Even the doctors do not care. They dispatch order after 8 or 9 order. They simply do not brother. I hope my complaint will be addressed soon. I feel cheated by this dr. Batra. I had a very bad experience. This is becoming people. Was this information helpful? | |||||
May 14, 2018 Complaint marked as Resolved Dr Batra's customer support has been notified about the posted complaint. Verified Support Apr 09, 2018 Dr Batra's Customer Care's response Dear Shagun, We are concerned to note your grievance. Please share with us your contact details and patient ID so that we can look into your concern and assist you better. Regards, Patient Experience Team Dr Batra's™ Verified Support Apr 10, 2018 Dr Batra's Customer Care's response Dear Shagun, We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better. Regards, Patient Experience Team Dr Batra's™ Verified Support Apr 11, 2018 Dr Batra's Customer Care's response Dear Shagun, Please share your Patient ID for us to assist you better. Regards, Patient Experience Team Dr Batra's™ Verified Support Apr 12, 2018 Dr Batra's Customer Care's response Dear Shagun, Help us by sharing your Patient ID or registered contact number for us to assist you better. Regards, Patient Experience Team Dr Batra's™ Verified Support Apr 13, 2018 Dr Batra's Customer Care's response Dear Shagun, We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you. Regards, Patient Experience Team Dr Batra's™ | |||||
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+91 22 3955 4800
2nd Floor, H. Kantilal Compound, Andheri-Kurla Road, Sakinaka, Andheri (E), Mumbai, Maharashtra, India - 400071
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